Organizing successful new service development: a literature review

New Service Development for Electronic Services - A Literature Review

As the importance of services in our society increases, so does the importance of systematic approaches to develop these services – commonly termed New Service Development (NSD). An increasing proportion of services are now electronic services delivered over the Internet. The purpose of this article is to derive a set of key attributes that distinguish electronic from non-electronic services an...

E-Government Service Research Development: A Literature Review

Electronic service in the domain of e-Government has been gaining research attention over past two decades. This paper reports on a literature review of the published e-Government service research and provides an analysis of the research development in terms of research themes, regional context, research perspective, data analysis method, and research approach. The results of this analysis can ...

NSD for E-Services Review 1 Why e-Service Development is Different: A Literature Review Why e-Service Development is Different: A Literature Review

As the importance of services in our society increases, so does the importance of systematic approaches to develop these services – commonly termed New Service Development (NSD). An increasing proportion of services are now electronic services delivered over the Internet. The purpose of this article is to derive a set of key attributes that distinguish electronic from nonelectronic services and...

Severe Overdose of Calcium Channel Blocker and Successful Management: A Literature Review and Case Report

Measurement-as-a-Service - A New Way of Organizing Measurement Programs in Large Software Development Companies

Modern software development companies focus on their primary business objectives, delivering customer value and customer satisfaction which often leads to prioritization of core business areas over such areas as measurement. Although the companies recognize the need and importance of software measurement, they often do not have the competence and/or time to focus on software measurement. In thi...